TERMS & CONDITIONS

Moore Compliance & Community Services LLC

Effective Date: October 18, 2026
Last Updated: October 18, 2026
Website: www.moorecompliancecommunity.com

1. Acceptance of Terms

Welcome to Moore Compliance & Community Services LLC (the "Company," "we," "us," or "our").

These Terms & Conditions govern your use of our website and participation in our educational programs, professional training, classes, workshops, appointments, consultations, and other services.

By using our website, scheduling an appointment, registering for a class or workshop, or purchasing a service, you agree to these Terms & Conditions.

If you do not agree, please do not use our website or services.

2. About Moore Compliance & Community Services LLC

Moore Compliance & Community Services LLC is an Illinois-based, for-profit business committed to helping individuals, entrepreneurs, businesses, and communities gain practical knowledge and develop valuable skills.

Our work focuses on:

• Community education and educational resources.

• CPR, First Aid, AED, and other safety training.

• Professional training and career development.

• Illinois Notary Public education.

• Business startup education and entrepreneurship.

• Business development and organizational support.

• General compliance education and administrative guidance.

Our mission is to educate, empower, and equip individuals and organizations with knowledge and resources that support safety, preparedness, professional growth, and business development.

3. Services We Provide

Our services may include:

• CPR, First Aid, AED, and Basic Life Support (BLS) classes.

• Heartsaver and other authorized safety training.

• Babysitter safety training.

• Community CPR and emergency preparedness awareness.

• Naloxone (Narcan) awareness workshops.

• Illinois Notary Public preparation workshops.

• Notary services, where separately advertised and legally authorized.

• Professional development workshops.

• Workplace readiness and practical skills training.

• Business startup education and planning resources.

• Entrepreneurship and business development support.

• Compliance education and administrative support.

• Individual and group educational consultations.

Services are subject to availability, instructor qualifications, applicable laws, and program requirements.

We may modify, add, or discontinue services when necessary.

4. Eligibility and Registration

Unless otherwise stated, individuals must be at least 18 years old to independently register for services.

Minors may participate in eligible classes with appropriate parent or legal guardian consent.

Participants agree to provide accurate, complete, and current registration information.

We may request additional information when required for enrollment, identity verification, or certification.

5. Free Introductory Consultations

Moore Compliance & Community Services LLC offers complimentary introductory consultations, subject to availability.

These consultations provide an opportunity to discuss educational needs, available services, and possible next steps.

There is no charge for an introductory consultation.

A free consultation does not guarantee acceptance into a program, certification, licensing, employment, business financing, or a specific outcome.

Any paid services recommended following a consultation will be explained separately before purchase.

6. Scheduling and Appointment Confirmation

Classes, workshops, and appointments are subject to availability.

Submitting a booking request does not guarantee an appointment.

A reservation is confirmed when the Company provides confirmation through its scheduling system, email, text message, or other approved communication method.

We may reschedule or cancel appointments because of instructor illness, severe weather, facility issues, emergencies, low enrollment, or circumstances beyond our reasonable control.

When we cancel a paid service before it is provided, customers will be offered a reschedule or refund as described in our applicable cancellation policy.

7. Pricing and Payment

Prices for paid classes, workshops, and services will be displayed during registration or provided in writing.

Unless otherwise stated, payment is required before enrollment in a paid class or delivery of a paid service.

Payment methods may include approved credit or debit cards, electronic payment services, or other methods accepted by the Company.

Customers will be informed of applicable fees before completing a purchase.

Free introductory consultations do not require payment.

We reserve the right to change prices for future registrations. Price changes will not retroactively increase the agreed price of a confirmed, fully paid registration.

8. Cancellation, Refund, and Rescheduling Policy

Unless a specific service states otherwise, the following general terms apply to paid classes and workshops:

• 48 hours or more before class: Participants may request one complimentary reschedule, subject to availability.

• Less than 48 hours before class: Refunds are generally unavailable, except where required by law. Rescheduling may be considered at our discretion.

• No-shows: Participants who do not attend without prior notice are generally not eligible for a refund or complimentary reschedule.

• Company cancellations: If we cancel a paid class or appointment before providing the service, customers may choose a full refund or a rescheduled date.

Additional rules may apply to purchased training materials, completed services, and third-party certification fees when disclosed before purchase.

Nothing in this section limits any refund rights provided by applicable law.

Our separate Refund, Cancellation & Chargeback Policy provides additional details.

9. CPR, First Aid, AED, and BLS Training

Our safety training programs may include courses using the standards and curricula of the American Red Cross, American Heart Association (AHA), or Health & Safety Institute (HSI), as applicable to the specific course offered.

Participants must meet all requirements of the relevant training program.

Requirements may include:

• Completing required online coursework.

• Attending required instructor-led sessions.

• Participating in hands-on skills practice.

• Successfully completing required assessments.

• Demonstrating the necessary skills for certification.

Payment, registration, or attendance alone does not guarantee certification.

Official course completion credentials are issued only when the participant meets all applicable requirements.

The relevant training organization determines certification standards, validity periods, and renewal requirements.

10. Blended Learning and Online Coursework

Some safety courses require participants to complete online coursework before attending an in-person skills session.

Participants are responsible for completing required assignments by the stated deadline.

Failure to complete required online coursework may result in rescheduling or delayed certification.

Third-party learning platforms are managed by their respective providers.

While we may assist with course enrollment information, technical issues involving third-party accounts, passwords, or online course systems may need to be resolved directly with the provider.

11. Community Awareness Workshops

Community awareness workshops are designed to help participants learn practical safety information and emergency preparedness concepts.

Unless specifically stated during registration, these workshops do not provide official certification.

Community education is not a substitute for medical treatment, professional emergency services, or individualized healthcare advice.

In an emergency, call 911 or the appropriate emergency service.

12. Illinois Notary Public Preparation Workshops

Our Illinois Notary Public workshops are designed to educate individuals interested in becoming commissioned notaries.

Topics may include:

• Illinois notary eligibility requirements.

• Application procedures.

• Notary responsibilities and ethical conduct.

• State-required education and examination information.

• Bonding and commissioning requirements.

• General notarial procedures and recordkeeping.

Completing a workshop does not automatically make someone a Notary Public.

Only the appropriate government authority can approve or issue a notary commission.

Participants are responsible for satisfying all current state requirements, submitting applications, and paying applicable government or third-party fees.

We do not guarantee that any participant will receive a commission.

Workshop instruction is educational and does not constitute legal advice.

13. Notary Services

Where separately advertised and legally authorized, the Company may provide traditional, mobile, electronic, or remote online notarization services.

Services are subject to applicable Illinois laws and identity verification requirements.

Notarial fees will comply with applicable legal limits. Any permitted travel or additional service fees will be disclosed before confirmation.

Our notaries do not provide legal advice unless separately authorized to do so.

Clients are responsible for understanding and reviewing the documents they present for notarization.

The Company may decline a notarization when legal requirements cannot be satisfied.

14. Professional Training and Career Development

Professional development programs are intended to build practical knowledge, workplace readiness, and career-related skills.

Participation does not guarantee:

• Employment or job placement.

• A promotion or salary increase.

• Professional licensing.

• Acceptance into a certification program.

• A particular career outcome.

Participants are responsible for meeting any independent employer, licensing, or certification requirements.

15. Business Development and Entrepreneurship

Our business development programs provide general educational support to individuals exploring entrepreneurship, starting businesses, or strengthening existing operations.

Topics may include business planning, startup preparation, organizational processes, and general compliance awareness.

Our services do not guarantee:

• Business registration or licensing approval.

• Funding, grants, or loans.

• Revenue or profitability.

• Customer acquisition.

• Business expansion or financial success.

Business-related information is educational and should not replace individualized legal, accounting, tax, or financial advice.

16. Participant Responsibilities

Participants agree to:

• Provide accurate registration information.

• Arrive on time.

• Complete required pre-course assignments.

• Follow instructor directions.

• Treat instructors and other participants respectfully.

• Follow safety procedures.

• Participate in required activities and assessments.

• Inform the Company in advance of reasonable accommodation requests.

Disruptive, threatening, abusive, or unsafe behavior may result in removal from a program, subject to applicable law and refund rights.

17. Late Arrival and Missed Classes

Participants should arrive on time for scheduled instruction.

Late arrival may prevent completion of required training components.

Where missing instruction would violate certification requirements, a participant may need to reschedule.

Refunds and rescheduling options are governed by the applicable cancellation policy and any legal requirements.

18. Physical Participation and Accommodations

Some safety training programs involve physical activities such as kneeling, performing chest compressions, standing, and practicing emergency response skills.

Participants should notify us of accommodation needs before class when possible.

We will consider reasonable accommodations consistent with applicable law and the essential requirements of the relevant training program.

19. Group Training

Group training may be available for businesses, schools, childcare providers, churches, community organizations, and other groups.

Group scheduling, participant limits, instructor requirements, location arrangements, and pricing will be confirmed before booking.

Additional travel or instructor fees may apply when disclosed and agreed upon in advance.

20. Photography and Video

Photos or videos may be taken during certain classes, workshops, or events.

We will request appropriate permission before using identifiable participant images for promotional purposes.

Participants may decline promotional photography or recording.

For minors, appropriate parent or legal guardian authorization is required.

21. Email and Text Communications

We may send service-related communications, including:

• Appointment confirmations and reminders.

• Class registration information.

• Schedule changes.

• Certification-related updates.

• Responses to customer inquiries.

Promotional text messages will be sent only when the recipient has provided the required consent.

Message frequency varies. Message and data rates may apply.

Recipients may reply STOP to opt out of applicable text messages or HELP for assistance.

Consent to marketing texts is not a condition of purchasing services.

We do not sell or share mobile numbers or text-message consent information with third parties for their marketing purposes.

22. Payment Disputes and Chargebacks

Customers are encouraged to contact us promptly regarding billing concerns so we can review and attempt to resolve the issue.

Customers retain their rights to dispute charges through their payment provider under applicable law and payment network rules.

When responding to a payment dispute, we may provide relevant records, including payment confirmations, registration information, attendance records, and service documentation.

Nothing in these Terms waives a customer's lawful chargeback or consumer protection rights.

23. Privacy and Personal Information

We collect and use personal information as described in our separate Privacy Policy.

Information may be used to process registrations, schedule appointments, communicate with participants, maintain training records, and meet applicable legal obligations.

We do not sell personal information.

Please review the Privacy Policy available on our website for additional information.

24. Third-Party Providers

Our website and services may involve third-party providers, including payment processors, scheduling systems, government agencies, and certification organizations.

Third-party services may have their own terms, policies, fees, and technical requirements.

We are not responsible for independent third-party actions beyond our reasonable control.

25. Intellectual Property

Original materials owned by Moore Compliance & Community Services LLC, including our branding, website text, graphics, forms, and educational resources, are protected by applicable intellectual property laws.

Materials owned by third-party certification organizations remain the property of their respective owners.

Unauthorized copying, distribution, or commercial use of protected materials is prohibited except as permitted by law or with appropriate permission.

26. Accessibility and Equal Opportunity

Moore Compliance & Community Services LLC is committed to providing respectful and accessible services consistent with applicable law.

We do not unlawfully discriminate in the provision of our services.

Participants needing reasonable accommodations should contact us as early as possible so arrangements can be discussed.

27. Disclaimer of Guarantees

Educational programs, training, workshops, and business development services are provided to support learning and skill development.

We do not guarantee certification, employment, licensing, professional advancement, financial success, or any specific result.

Additional information appears in our separate Legal Disclaimer.

28. Limitation of Liability

To the fullest extent permitted by applicable law, Moore Compliance & Community Services LLC and its owners, employees, instructors, and authorized contractors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for conduct or injuries for which limitations are prohibited by law.

29. Changes to Terms & Conditions

We may update these Terms & Conditions to reflect changes in our services, business practices, or legal requirements.

Updated terms will be posted on our website with a revised date.

Changes will apply prospectively unless otherwise permitted by law.

30. Governing Law

These Terms & Conditions are governed by the laws of the State of Illinois, except where applicable law requires otherwise.

Disputes will be handled in a court of competent jurisdiction, subject to applicable consumer protection and jurisdictional requirements.

31. Entire Agreement

These Terms & Conditions, together with our applicable Privacy Policy, Legal Disclaimer, Refund and Cancellation Policy, and any service-specific agreements, govern use of our website and services.

If any provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

32. Contact Information

Moore Compliance & Community Services LLC

4415 Harrison St, Suite 204
Hillside, Illinois 60162

Phone: (866) 274-3289
Text: (708) 249-0898
Email: whaley@moorecompliancecommunity.com
Website: www.moorecompliancecommunity.com

For questions about these Terms & Conditions, registrations, payments, or services, please contact us using the information above.

Acknowledgment

By using our website, booking an appointment, registering for a workshop, purchasing a class, or participating in services offered by Moore Compliance & Community Services LLC, you agree to these Terms & Conditions, subject to applicable law.